To order Call-Forwarding, you must call the telephone company that provides your local phone service. Normally, you will need a copy of your phone bill when you call in order to answer questions that prove you are authorized to make changes to your phone account.

If you are ordering the automatic Call-Forwarding feature, you will also need to have your assigned Apartment Lines number on hand–this will be the destination number they will use for automatic Call-Forwarding. If you would like Apartment Lines to assist you with setting up Call-Forwarding, please contact us.