Our systems are housed in state-of-the-art, high-availability telecommunications datacenters. The network stack is continuously monitored, fully redundant, deployed across multiple geographic regions, and designed for near-instant graceful failover in case of any local outage.

Our customized voicemail system is developed and maintained in-house, built entirely from open-source software, which allows our company’s technical solutions to be flexible, powerful, scalable, and cost efficient. We utilize cutting-edge Voice over IP (VoIP) technologies to provide the highest quality phone experience at a fraction of the cost of traditional telephony solutions – our system processes over 4.5 million calls per year.

Unlike most traditional answering services which only have one brick and mortar call center, Apartment Lines utilizes multiple call centers at geographically separate locations throughout the country. A technical problem at any one call center will not result in a service outage, as we have the ability to instantly re-route your callers to an alternate call center.