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The simplest answer.
Flat-rate answering service
No per-minute charges
Live operators 24/7/365
Bilingual support as needed
Multi-property discounts available
What sets us apart
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Specializing in multi-family
With over 60 years of combined leadership experience in multi-family, we offer specialized service to both property owners and management companies.
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Flat monthly rate
Easy budgeting with fixed rates based on the size of your property
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No per-minute charges
No surprise fees, holiday charges, etc.
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Live operators 24/7/365
U.S. based operators screen and dispatch maintenance emergencies, saving excess overtime
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Bilingual support
Take care of your Spanish-speaking residents
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User-friendly web portal
Review/pay invoices, listen to operator recordings, view call detail records, update contact information, and submit support requests
Dissatisfaction by the numbers
We are very pleased! It's a wonderful service with great customer service. I will encourage other properties to use your service.
Baton Rouge, LA
We are so very pleased with your company. From customer service checking to make sure our system is working well, down to the operators being polite and informative to our owners and staff.
East Brunswick NJ
Everything is wonderful. You guys are perfect.
Capital Heights MD
We are so happy with your service; we were reluctant to make the switch but we are so happy we did!
Chapel Hill NC
Service is exceptional, I give them an A+. My favorite part is being able to check my email from home and know exactly what is going on.
Williamsville NY
Whenever the operators call they are always so nice. They do a marvelous job and they are worth their weight in gold to me. Efficient, polite... if they were located in my town I would come by and bring them a present. They have done a smash up job from day one.
Lake Jackson, TX
I've done this for 30 years and have never had service, options and results like I have with Apartment Lines, especially for the price!
Atlanta, GA