Description of Flat Rate Basic Service

Service consists of a combination of live operators and voicemail. To use this service, forward your line to a voicemail number supplied by Apartment Lines. A customized greeting directs callers to leave a voicemail message for your office, or to press a key that transfers them to a live emergency operator. Live operators then proceed to contact the appropriate personnel. If the call is not an emergency, the caller leaves a voicemail message that is retrieved by your staff when they return to the office.

Optional Add-On Features*

• Daily Call Log - Additional $10 monthly.
  A hard copy of all operator-handled call records e-mailed or faxed to you daily.

• Menu items - Additional $2 monthly.
  Add a Spanish menu or selectable leasing information.

How To Begin Service

To begin service, simply fill in the Set Up Forms and fax them to 1-877-225-9824 (you must have Adobe Acrobat Reader to view and print these forms). There is a one-time $15 set-up fee for each community you are starting on Apartment Lines. To connect to Apartment Lines you will need call forwarding, a feature available through your telephone company.

* Apartment Lines also provides All-Live service. To learn more about our All-Live service and to receive a flat-rate quote for your property, please speak with an Apartment Lines representative.