1987-1999:

Scott Dunham works for a Dallas-based answering service, first handling sales & customer service, then later moving on to manage over 500 apartment and small business accounts & 6 vendors.

1999-2003:

Scott decides to use the experience he's gained to start his own company, Commline. He begins experimenting with offering answering services nationwide.

May 2003:

Chad Phillips works with Scott in a consulting role, and they begin to explore the idea of forming a new company.

October 2003:

Chad and Scott formally begin Apartment Lines answering service, rolling in Scott's old business, and commit to making high quality, flat-rate answering services available to apartment communities nationwide.

Apartment Lines currently works with over 60 management companies in 29 different states, servicing its customers through 5 different call centers. Our dedicated customer support team's mission is to ensure that your apartment community is completely satisfied with its answering service solution.