How do I update Emergency Procedures?

Update your emergency procedures whenever contact information changes (pagers, staff, on-call rotation, etc.).

The preferred way to view and update this information is by logging in to http://customer.apartmentlines.com. If you have not yet registered for a log-in account, go to http://customer.apartmentlines.com/register and complete the registration form. Within 24 hours you will receive an approval by email, letting you log-in to your account.

Same day changes should be submitted by 3 p.m. CST. Alternatively, you may submit updates by:

• Email

• Fax
• Phone

Below is an Employee Update Form you can use for faxing changes to your emergency contact information.